Amazon AFP Support.

24/7 dispatch support to keep your Amazon AFP operations running smoothly, day and night.

Worker loading cardboard boxes into the back of a delivery van Always on
24/7 dispatch support
Dedicated team
Operational visibility
Scalable for peak

Our AFP Services.

A dedicated support layer for route operations, driver coordination and escalations, aligned to your communication channels and SOPs.

Dispatch workstation with multiple monitors inside a command vehicle

24/7 Dispatch.

Round-the-clock coverage for your Amazon Relay loads, your drivers and every on-road issue in between.

  • Live Amazon Relay load management
  • Live HOS monitoring in Geotab
  • Direct contact with drivers and the Relay Operations Center (ROC)
  • On-road issue handling: accidents, flat tires, trailer and tractor issues
  • Work order creation for tractor issues
  • Live tracking so every load reaches the Amazon facility on time
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